We aspire to provide each customer with an excellent experience.

If upon receiving your order you find an item has be broken in transit, please send us a photo and description within 24 hours via direct message on Instagram or via our email: [email protected]. We will replace your item or refund you in the event your item is out of stock.

Please note due to the natural variation of the stone, each piece will differ slightly in pattern and colour. Minor gashes and cavities do not warrant an exchange as each piece is raw and unique.

Please be aware we do not provide a refund or exchange for change of mind. Ensure you express any questions or queries to us before you make your purchase to avoid dissatisfaction!